Shelter Worker


The Shelter Worker provides early learning and child care on site for mothers residing at Women’s shelters in the Ottawa Area. They promote a positive, nurturing, developmentally appropriate, healthy and safe environment to meet the needs of children.

Key Objectives

  • To perform duties in accordance with the mission statement and core values of AFCS.

Duties will include but not be limited to:

  • Provides a welcoming and nurturing environment by displaying affection, acceptance and support of each child;guides and assists children in planned activities, and models appropriate behaviours.
  • Develops and implements Programming plans with age/stage appropriate activities, games and crafts thatinterest the children.
  • Plays and engages with the children.
  • Proven ability to work closely with other team members
  • Demonstrates creativity and innovation in the time spent with the children; is self- motivated and enthusiasticin carrying out the duties
  • Implements a positive model/approach with Behaviour Guidance
  • Abides by the Shelter code of conduct and Andrew Fleck Child Care Services policies.
  • Maintains a safe and quality care environment for the children
  • Organizes and participates in appropriate outings for the children
  • Attends to global needs of children
  • Ensures provision of all required items for the day such as diapers, bottles, etc.


  • Regularly communicates with designated shelter staff at respective site for information, resources and support
  • Displays professionalism
  • Follows instructions
  • Provides STCC evaluation form for mothers to complete and return to STCC office
  • Provides the resident mothers with feedback on the day
  • Provides feedback on successes and challenges to the STCC office
  • Completes and faxes the stats report and time sheet to the STCC office when required
  • Other tasks as needed to ensure a clean and safe, quality care environment


  • Accumulation of three (3) to (6) months experience caring for children
  • Current Standard First Aid and Infant CPR certification
  • Clear Police Record Check (Vulnerable Sector) completed in the last 6 months
  • Sensitivity and respect for individual and cultural differences
  • Proven ability to work closely with other team members
  • Adequate energy level and ability to meet the physical demands of the job
  • Bending, lifting, walking, stooping/ lifting up to 20 lbs.
  • Strong interpersonal skills and understanding of confidentiality in women’s shelters
  • Ability to communicate effectively (both verbal and written)
  • Understands the impact on children who are exposed to and/or have witnessed violence
  • Bilingualism an asset

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